Privacy Policy

(Revised 6/30/2023)

 

Emu Therapy (the "Company," "we," or "us") respects your concerns about privacy and values its relationship with you. This Privacy Policy applies to the website operated by the Company (the "Site") and describes our policy regarding the types of information we collect on our Site, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of the information we collect and tells you how you can reach us to update personal information we collect about you, remove your name from our mailing lists, or get answers to questions you may have about our privacy practices. Please take a moment to review the terms of our Privacy Policy.

 

PERSONAL INFORMATION WE COLLECT FROM YOU DIRECTLY

We collect personal information about you in several situations, including when you provide it to us voluntarily. For example, we collect information when you make a purchase, contact us with questions; provide feedback regarding our products or answer questions about your product interests. Unless you are placing an order you do not have to provide personal information about yourself. The personal information we may collect includes:

 

  • Contact information, such as your name, mailing address, email address, and telephone number;
  • Financial payment information, such as credit card, debit card, and other financial payment information;
  • Account registration information, such as user name, password, and profile information
  • Information about your intended use of, or questions about, our products;
  • Certain other information you may provide to us in your communications or in connection with other products or services.

 

Information we collect by automated means

We also collect certain information by automated means when you visit our Site, including your internet protocol ("IP") address; information about your web browser software and version; if you arrived at the Site through a link from a third-party website, the uniform resource locator ("URL") of the linking page; and your activity on the Site, such as which pages you choose to view, queries you make using our "search" function, and other information about your account usage. Like many companies, we use "cookies," "web beacons," and similar technologies on our Site. These technologies allow us to track your use of our Site, recognize you when you return to the Site, or save your preferences. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and to identify the IP address of the computer on which they were opened. The information we obtain in this manner helps us customize the services we offer and measure the overall effectiveness of our online content and the products and services we offer through the Site. Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. You may be able to disable cookies by changing a setting in your web browser. Please note, however, that without cookies you may not be able to take full advantage of our Site's features and that your decision to decline cookies from our Site may impact your ability to use other websites as well. We may combine automatically-collected information and the information we collect in our cookies (as described below) with other information we collect about you.

 

 

How we use the information we collect about you

Emu Therapy uses the personal information we collect about you in the ways described below.

 

  • Contact Us. We will use personal information about you to respond to your questions and comments when you communicate with us.
  • Shopping. When you purchase products we will use personal information about you to process your purchase, confirm your order, and deliver the items to you.
  • Email Newsletters and Promotions. We use personal information about you to send you newsletters, exclusive offers and promotions, and product news.
  • Surveys, Sweepstakes, and Message Boards. We may use personal information about you to enable you to participate in features such as surveys, polls, sweepstakes, and message boards.
  • Other Uses of Information. We may use personal information about you for our internal purposes, including to administer our Site, conduct data analytics, investigate possible violations of and enforce our contracts, including our Terms of Use and any terms and conditions associated with our products and services, and to comply with our legal obligations.
  • Feedback. We may use information you provide to us regarding our products and services, to provide product feedback to our customers.

 

SHARING INFORMATION WITH A FRIEND

At your request, we will send information to others. To share information, we ask for the recipient's and your name and contact information. When we collect personal information in this way, we will use it to fulfill your request.

 

INFORMATION WE SHARE

The Company's various affiliates may share the personal information among themselves. Apart from this sharing, we do not sell or otherwise disclose the personal information we collect about visitors to our Site, except as described below.

 

  • Service Providers. We may share personal information about you with service providers we have retained to perform services on our behalf, such as providing web hosting or database management services, performing analyses, or sending communications for us. We do not authorize service providers to use or disclose the information, except as necessary to perform services on our behalf.
  • Legal Process. We may disclose personal information about you to respond to subpoenas, court orders, legal process, and other lawful requests for cooperation from government authorities, and to comply with our other legal obligations.
  • Protect our Website and Users. We may disclose personal information about you if we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity, or violation of our Terms of Use or other contracts.
  • Transactions. We may share personal information about you if we sell or transfer all or a portion of our business or assets, if we are acquired by or merge with another company, or in the event of bankruptcy. Should such a sale or transfer occur, we will direct the transferee to use information you have provided through our Site in a manner that is consistent with this Privacy Policy.
  • Marketing. Emu Therapy participates in third-party customer data sharing services to accentuate our marketing efforts. This includes providing customer physical and electronic mail addresses as well as purchasing history for a cumulative pool of data that can be analyzed and distributed by a third party. Credit card or other payment information is NEVER shared. Customers may choose to opt out of these data sharing programs or to learn more by contacting Emu Therapy by phone at 800-289-0589 or by completing our online contact form and specifically requesting to have your data withheld from what is shared. Any customer who provided information to Emu Therapy or any predecessor business prior to the start date of our participation in customer data sharing services will automatically be excluded from said services unless and until notice has been sent to the customer in writing informing them of the change in policy; after notice has been given, customers still have the ability to opt out of data sharing services.
  • Product Sales. Emu Therapy may establish sales partnerships with other companies, including ones in which Emu Therapy sells products sourced from and stocked by partner companies. In order to fulfill orders of such products, customer information must be provided to the supplying partners including customer name, address, phone number, and other contact information. Internet browsing data may also be provided to partner companies and/or facilitating intermediaries such as app developers, platform services, or conduits for passing information between partners. Purchase information including items and quantities ordered must also be shared in order for product purchases to be fulfilled by other companies. Partner companies have their own privacy policies, but Emu Therapy will only engage with partners or networks that ensure a standard level of protection and security related to customer information. 

 

WE PROVIDE YOU CHOICES

We take every precaution to avoid sending multiple copies of communications as we take the issue of unwanted email (commonly known as “spam”) very seriously. You can subscribe to receive marketing offers or solicitations from Emu Therapy through email by completing the Newsletter Sign Up form in the footer of our web page. If you prefer not to receive commercial email from us, please click here and let us know. Please note that these requests may take up to 10 days to be effective. Also note that your request not to receive emails from us will not apply to messages that you request or that are not commercial in nature. For example, we may contact you concerning any purchases you have made with us even if you opt out of receiving commercial email messages.

 

THIRD PARTIES

Emu Therapy may provide links to sites operated by third parties for your convenience and information. These websites operate independently from us, and we do not control their privacy practices. We encourage you to review the privacy policies of any third-party site to which you provide personal information. Likewise, other than our service providers (which operate under contract with us), we do not control the privacy practices of any third parties with which we share personal information as described in this Privacy Policy.

Third Party Pixels and Cookies

Notwithstanding anything else in this policy, we and/or our partners may use pixels and pixel tags, and place, read or use cookies or other tracking tools that collect information from your device and/or Internet browser. These tools do not contain personally identifiable information, however, it may be possible for our third-party business partners to combine it with other information in order to identify your email address or other information about you. For example, the cookies may reflect de-identified demographic or other data linked to data you have voluntarily submitted to us, e.g., your email address, which we may share with a data provider solely in hashed, non-human readable form. Visitors can also express their choices for display advertising through the following platforms: Digital Advertising Alliance opt-out platform or the Network Advertising Initiative opt-out platform, ad settings for browsers or mobile apps, Google Analytics' currently available opt-outs. We and/or our partners may also use these tools for delivering personalized advertising emails. These tools are used to identify the visitors of our advertisers’ websites and send personalized emails based on the visitors’ browsing experience. We and/or our partners use cookies, pixels and other tracking technology to associate certain internet-related information about you, such as your Internet Protocol address and what web browser you are using, with certain of your online behaviors, such as opening emails or browsing websites. Such information is used to customize ads or content and may be shared with our partners.

 

 

UPDATES TO OUR PRIVACY POLICY

When we make changes to our privacy policy; we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. As such, this Privacy Policy is subject to change without notice; however, we will make every effort to include a "revision date" on this Privacy Policy page.

 

YOUR CONSENT TO THIS AGREEMENT

By transacting business with Emu Therapy, whether via telephone, in person, via email or through the use of our website, you consent to the collection and use of information by Emu Therapy as specified above.

 

U.S. BASED

Emu Therapy is a U.S.-based company; therefore, information we collect about you is stored, processed and accessed in the United States.

 

HOW TO CONTACT US

If you any questions or comments about this Privacy Policy, please click here to contact Emu Therapy.