60-Day Guarantee

All Emu Therapy products are such high quality that we back them with a 60-day guarantee. Customers may receive a replacement, exchange or refund (less shipping and handling fee) for any product within sixty (60) days of receiving without returning the item(s). This applies to a single item on a one time basis – it does not apply to multiples of the same item or repeat purchases.

For Pure Prime Emu Oil this applies to the trial size only. Larger sizes of emu oil are priced for volume purchasing by repeat customers. These are final sale and not covered by the 60-day guarantee for initial use. For large volume sizes, customers may return the items to our Distribution Center unopened and in good condition for a replacement exchange or refund (not to include shipping and handling).